10K Training Week 4 Day 3

Tonight was another Spin Class and Yoga 2 hour (1hr each) session. Yoga was more challenging that normal as the instructor decided to do alot of core work because of Thanksgiving.
Balancing stick (Warrior 3):

10K Training Week 4 Day 2

I ran the same route as Week 3 Day 3 this evevning. I was not sore this time so I did it 4 minutes faster. I only averaged a 12 minute mile. I think I am slowing down but it could be the big hill or my less than optimal diet the past 5-6 days. I have been gaining weight since I started running outdoors.

10K Training Week 4 Day 1

Today was crazy. I ate unhealthy. I did not jog/run. My friend gave me the P90X DVD set on my birthday. I had originally planned to start P90X November 8th but started this 10K training instead because I could not get the videos in time. My plan was to run a 10K on December 18th but now I don't think I can get the info to sign up. I found a 10K on January 15th. I don't know when I will start P90X. The best plan would be to start January 17th.

10K Training Week 3 Day 6

I got back into town late last night. Today is my 27th birthday and also the last UNT home game of the season. Next season UNT will be playing in a brand new stadium. I had planned to run before tailgating the game at noon but I did not get out of bed on time.

10K Training Week 3 Day 5

I woke up this morning and felt rested and ready to run. I don't know this area well so I just kinda mapped out a simple route on my phone that had the least amount of street names to remember. It was a cool morning and a hilly run. Being out of town I realize that I don't encounter many steep hills on my runs. I ended up with 3.55 miles. The tail end of my run was all downhill and I got going pretty fast. I wish I could run that fast all the time.

10K Training Week 3 Day 4

Today the weather dropped from 77 deg to 54 deg in less that two hours. I mapped out a route to run but decided to just enjoy Thanksgiving diner and rest from the last two days of running.

10K Training Week 3 Day 3

Today I ran a longer version of Week 2 Day 4's run. 4.7 miles in about an hour. I was sore and slow after yesterday's 5.5 mile run. I got a blister on my left big toe and it feels like it need to pop like I jammed it or something.

10K Training Week 3 Day 2

After work I did not feel like going for a run. I got in my car and started to head home. I started looking at the leaves blow and people walking down the streets. I decided I did not want to put another X on my calendar so I passed the freeway and went to the park. I ended up running 5.5 miles. My previous longest distance was 4.7. I am right at my goal of adding a mile a month.

10K Training Week 3 Day 1

I did not get to jog/run today because I had to go to the AT&T Device Support Center to replace my phone.

Samsung Chat Support

Chat Information Please wait for a Samsung Agent to respond.

Chat Information You are now chatting with 'Diana'

Diana: Hi, thank you for contacting Samsung Technical Support. How may I help you today?

Visitor: My touchscreen does not work

Diana: I understand that you are having a power issue with the touch screen, am I right?

Visitor: The screen lights up but does not respond to pressure

Diana: I'll do my very best to assist you on this issue.

Diana: Could I please know the model code of your mobile?

Diana: You can find the model code at the rear side of the phone behind the battery.

Visitor: A877

Visitor: SGH-A877

Diana: Thanks.

Diana: Okay, let's try performing a soft reset and check if that resolves the issue.

Diana: To perform soft reset, remove the battery and then wait for 30 seconds. Then reinsert the battery and turn the phone ON.

Visitor: Ok

Diana: Thanks.

Diana: Please update me once done.

Visitor: It is done

Diana: Please check if the issue still persists.

Visitor: It still does not work. The responsiveness of the the touch screen has slowly gone out.

Diana: May I know since when are you facing this issue?

Visitor: Over the past 2-3 week the touch screen has sloly gone out. It starting in one corner then half the screen and as of 2 days ago the whole screen is unresponsive.

Diana: Okay, do you have a protective screen cover on the display?

Visitor: No, one was not provided with the phone in the box.

Diana: Okay, in this situation I may suggest you to perform a hard reset as that may resolve the issue, is that okay with you.

Visitor: I just did by typing *2767*3855#

Diana: Okay, did that help you on this issue?

Visitor: Actually it just made my phone unuseable. It is asking to tap to calibrate which does not work because I can't tap. I cannot bypass this so my phone is now locked.

Diana: In this situation I request you to contact our next level of support for advance troubleshooting steps on this issue.

Visitor: Does a hard reset erase pictures and text messages save to the phone?

Diana: I suggest you to contact Samsung Technical Support at 1-888-987-4357, Mon-Fri: 7 AM - 9 PM (CST), Sat: 9 AM - 6 PM (CST). where you will be able to speak with our agents in regards to this issue.

Diana: Yes, the result of this process will delete all your data installed or stored on your phone.

Visitor: Well now I do not need help. I will buy an unlocked blackberry and boycott samsung. I needed the files and was not aware of this.

Visitor: I cannot contact them because now my phone is unuseable. Atleast before our conversation I could make phone calls

Diana: I apologize of the inconvenience this may have caused you.

Visitor: I am sorry I tried to get help. I will go thru at&T to replace this unuseable phone

Diana: let me see what best I can do to assist you.

Diana: Please open the link below for assistance on the issue.

Diana: http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us1.jsp?SITE_ID=22&PG_ID=0&AT_ID=151382&PROD_SUB_ID=0&PROD_ID=558

Diana: From the link above I request you to check the data transfer via memory card.

Diana: Can I help you with anything else?

Visitor: Is there any way to contact the next level of support via email? If the hard reset erased my data then what data is there to transfer?

Diana: It will only erase the data on the phone, the memory card will not get erased with the hard reset.

Visitor: The 9 unread text messages I had where stored on the phone internal memory and the reason for conversation.

Diana: I am sorry the next level is a voice support and cannot be available in e-mail .

Visitor: I will just go through AT&T. Samsung is not able to provide the support that I need.

Diana: I apologies, is there anything else that I can assist you with?

Diana: I am positive that this is the best we can do in the present situation.

Visitor: Then I will just have to accept being unsatisfied. I will save this conversation.

Diana: I am sorry,we at the chat support provide the basic troubleshooting information for our products,our agents in the voice support provide the next level of support for further assistance.

Visitor: Chat support disabled my ability to contact voice support.

Diana: This is the reason I recommended you to contact our voice support.

Visitor: I will contact Voice support at 8PM (CST) when I am able to make a phone call.

Diana: Thank you.

Diana: It was a pleasure assisting you. Thank you for contacting Samsung Technical Support. If you have a minute, please click on the blue “X close” button to receive a transcript of your chat and fill out a brief survey to help us serve you better. Have a wonderful day!

Chat session has been terminated by the Samsung Agent.